How do I choose what I'm told about?
Go to Settings → Notifications and follow what you care about — her meds, journal notes, messages — and turn the rest off.
How do I get texts, emails, or phone alerts?
On that same Notifications page, flip on Email or Text (add your phone number first for texts), and tap “Turn on push notifications” for alerts on your phone. There are “send me a sample” buttons to test each one.
What are quiet hours?
A window — say overnight — when your phone won't buzz. Texts and push pause during it; the in-app bell still updates quietly.
Notifications aren't showing up on my iPhone.
On iPhone, add Willow Village to your Home Screen first (Share → Add to Home Screen), open it from that icon, then turn on push. Apple only allows alerts once it's added that way.